It is challenging for the service team member to remember everything during the process. I was very happy with the experience. I would have given the top rating except that I had to remind him about the email discount and have it applied to my bill. I still think the experience was really good and the service was excellant.
Hi Robert, It's our pleasure and commitment to ensure quality customer care with friendly and professional service. Thank you very much for your business. Very much appreciated. Wishing you and your loved ones are safe during this crazy period. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day and continue to enjoy your Equinox.